WT Social Policy & Code of Conduct Mapping Global Frameworks

WT has developed Social Policy & Code of Conduct, NCAC Anti-corruption Policy and SDGs Policy in 2020 that take into account the concept of shared value and frameworks implemented Responsible Business Alliance (RBA) Code of Conduct, the UN Global Compact, International Labor Standards, OECD Guidelines for Multinational Enterprises, and the UN Sustainable Development Goals (SDGs).

WT believes that ethical governance is a core requirement of doing business, a competitive advantage, and the right thing to do. Our Social Policy & Code of Conduct ethical leadership inspires confidence in our future and creates a safe, supportive work environment for our employees, subsidiary, Board of Directors, vendor, third party, suppliers and stakeholders that guides how we responsibly conduct ourselves every day.

Through Social Policy & Code of Conduct, which is available in 2 languages, we also communicate our ethical expectations, including compliance with our Code principles and policies to our suppliers and third parties. We seek to promote honest and ethical conduct and support compliance with applicable laws and regulations.

Total number of incidents of discrimination during the reporting period are zero.

There are no significant fines and non-monetary sanctions for non-compliance with laws and regulations in the social and economic area.

Learn more about WT values, principles, standards, and norms of behavior.

Great salary and benefit plan enter Taiwan High Salary 100 Index

WT offer benefits provided to full-time employees that are not provided to temporary or part-time employees, it is including:

  1. Life insurance,
  2. Health care,
  3. Disability and invalidity coverage,
  4. Parental leave,
  5. Retirement provision,
  6. Others. New year gift cash, Dragon Boat Festival, Mid-Autumn Festival gift money or gifts, congratulation money for colleagues' marriage, birthday, spouse birth, sympathy money for colleagues in hospitalization, family funerals, and discounts at dozens of high-quality special stores.
  7. We have set a goal for employee healthcare plans. The headquarters in Taiwan will apply for the certification of sports companies organized by the local government.
  8. Implement local government labor laws to minimum notice periods regarding operational changes.

Salary and benefit plan expense (Unit: NT$1,000)

Occupational health and safety implantation ISO 45001

WT has implemented ISO 45001 occupational health and safety management systems with occupational health and safety management policy. The number of occupational injuries, serious occupational injuries (injury to recovery for at least 6 months), and deaths of employees in the current year are all zero. Established occupational safety and health management personnel, health management divisions, family medicine specialists are also hired to provide monthly health consultations. The 2020 plan for the prevention of human-induced hazards. In response to the COVID-19, a facial recognition thermometer was installed at the entrance of the office. Those whose body temperature exceeds the standard are not allowed to enter.

COVID-19 and occupational health safety management policy


  • Measure body temperature.
  • Check access control management
  • Cleaning and disinfection of meeting rooms
  • Daily fire source inspection.


  • Physician on-site service.
  • Vehicle safety inspection.
  • Inspection of evacuation facilities.
  • Fire safety equipment inspection.


  • Occupational safety and health committee to review the implementation progress.

Half of a year

  • Implement self-defense fire drills.
  • Carpet cleaning project.

Every year

  • Maintain fire safety equipment.
  • Occupational safety meetings to review safety and health plans.
  • Maintenance of air-conditioning equipment.
  • Disinfect the entire office.

Every 2 years

  • Inspect the public safety of the building.

Ability to stagger employee shifts during pandemic

The health and safety of our employees is our top priority. We've taken many proactive measures to keep our employees safe during the COVID-19 pandemic. Such as setting up a non-contact facial recognition temperature detect machine, wearing a mask won't stop facial recognition in the operational headquarters. At the time of the official release of this report, Taiwan’s operating bases are facing severe COVID-19 challenges. From May 17, 2021, all operating bases in Taiwan will implement (1) ability to stagger employee shifts (2) Work from home (WFH).

Setting up a non-contact facial recognition temperature detect machine, wearing a mask won't stop facial recognition during the COVID-19.

Promotion of worker health

Sufficient hardware and software facilities

Implement the pre-employment physical examination, on-site consultation service of doctors and nursing staff of full-time labor health service in accordance with the law. Each floor is equipped with wrist tunnel sphygmomanometers, masks and health and medical information.

Tunnel sphygmomanometer accurately measures blood pressure.

Health course

During the COVID-19 period, health-related lectures will be held including "knowledge of rolling muscles and muscles to relax" and "intramuscular effect sticking method teaching. "The spiritual inspiration lectures will invite experts to give lectures on "Enriching life with performing arts and enjoying every moment of life", "Being fluent on stage", " Express reports, sales, and speeches all at once."

The well-known performing artist Lang Zuyun speech.

Multi functional space

The new multi functional space was officially launched in 2020, and equipped with multiple sports equipment to enhance colleagues enthusiasm for healthy sports. Organize the "Technology Physical Fitness Test", and give colleagues relevant suggestions when exercising based on the test results.

The new multi functional space was officially launched in 2020 to enhance colleagues' enthusiasm for healthy sports.

Health Passport Campaign

The operating base located in the southern part of the Greater China region has promoted a two-year health passport campaign in 2019, through the promotion of mountaineering activities, health seminars and various outdoor competitions. In response to the COVID-19 period, the communication software was used to record daily exercise steps and monitor blood pressure values.

An operation base located in the southern China hosting outdoor activity.

Safety staff travel program in COVID-19

In response to COVID-19, the 2 days tour packages activity was changed to safety flexible trips with 13 safety resorts. Provide a safe, healthy and comfortable living environment for colleagues. A total of 915 employees participated throughout the year, accounting for 83% of all employees.


In response to COVID-19, the 2 days tour packages activity was changed to safety flexible trips. A total of employees participated throughout the year, accounting for 83% of all employees.

In response to COVID-19, the 2 days tour packages activity was changed to safety flexible trips.

Make a great team

Make a great team training program opened every year, a total of 404 employees participated in 2020. Including fun baking activities, handmade retro lamp making courses and cloth product printing courses.

Make a great team training program opened every year, a total of 404 employees participated in 2020.

Sporty clubs

Sporty clubs organize various activities and competitions every year, which not only promotes exchanges among colleagues, but also participates in various competitions to increase the hobby and activity of colleagues in sports. WT expects to apply for the certification mark for sports companies in 2021.

Supplier Social Assessment

We will launch an WT Online Supplier Assessment Platform by 2025 for general-purpose suppliers, and complete supplier social assessments regularly every year.

Additionally, WT maintains detailed Social Policy & Code of Conduct that define our expectations for compliance by Suppliers. This Code has been endorsed by executive management. This Code outlines our expectations for Supplier conduct regarding labor and human rights, health and safety, environmental protection, ethics, and management practices.

New suppliers that were screened using social criteria are 100% in 2020.

Regarding Vendor, WT has stated in the order agreement that it does not purchase products containing Conflict Minerals and fulfills the humanitarian universal value of the supply chain. Conflict Minerals refers to electronic parts containing tin, tantalum, tungsten and gold ("3TG"). Conflict Minerals 3TG is from the countries of the Republic of Congo.

Customer Privacy & Information Security

The customer privacy concepts are covered in key instruments of the Organisation for Economic Co-operation and Development (OECD). There are no substantiated complaints concerning breaches of customer privacy and losses of customer data.


Effectively intercept potentially dangerous emails with an accuracy of 98%

2020 key performance

  • Spam protection: 1,264,559 messages
  • Threat email protection: 320,943 emails
  • Intercept threats: 48,880 items
  • Interception accuracy: 98.96%
  • Video conferencing: 3,541 sessions
  • Employee with laptops: 100%.

For the main core system functions, a clustered, multi-point service is adopted, and the core service will not be interrupted due to this.

In recent years, we have added and strengthened video conferencing equipment to provide high-quality video conferencing services. In 2020, 3,541 video conferencing sessions will be used throughout the year.

Employees fully use laptop. It allows employees to work more flexibly without being restricted by physical space.

When customers from all over the world call WT's local telephones and extensions in Taiwan, employees can already connect to their mobile phones when they work from home.

Personal computer and server anti-virus software endpoint protection. Added advanced threat protection module for spam protection.

External network firewall equipment should have the ability to recognize applications and strengthen the defense against external attacks.

WT purchase goods of NGO to make positive economic impact

We purchase Down Syndrome Foundation gift boxes for colleagues and colleagues on Mother’s Day, and understand the slow children. WT purchases carnations from the handicapped at Daan Farm.

WT raised NT$85,475 to the Christmas charity employee garden party and donated all of it to Muhsiang Nursery School in Taoyuan City. Donated 130 functional warm jackets Haiqing Nursing Center for the Elderly in Miaoli City.

It has continued to subscribe with love for many years, and so far, we still provide the fruits grown by small farmers to colleagues every week. Not only in the subscription part, we plan to go into the field to assist small farmers in farming, experience and learn farming knowledge in a hands-on way.

WT donated a total of 6 sets of computer equipment to Vox Native Taiwan, and recruited more than 50 college students to serve as teachers for remote teaching.

WT purchases many products from many NGOs, and celebrates the season with warm laughter at Christmas.

First-line pandemic prevention materials supporting in 45 hours

The South Division of the seventh team of the New Taipei City Fire Department is one of the first-line epidemic prevention units in the community. In order to maintain the safety of first-line epidemic prevention personnel, WT immediately donated 48 items of 3M protective masks and filters within 45 hours as emergency assistance for the first-line epidemic prevention personnel.

In the face of this war pandemic, no one should stay outside!

They announce publicly on their social media: We are grateful for the continued outpouring of support from our community to the first responder community. WT generosity donating to feed firefighters has been heartfelt and greatly appreciated.

Let us stay healthy and stay together.

First-line pandemic prevention materials supporting in 45 hours